ECG Mobile Money Scam Alert: Message To All Ghanaians

The Electricity Company of Ghana(ECG), has sent a message to the general public about the recent activities by some unscrupulous persons pretending to be ECG officers and scamming people.

According to ECG, some persons pretend to be ECG officials and call customers via phone to make mobile money payment to an unauthorized momo number over the payment of electricity tariff.
According to ECG, it does not have any mobile money number for the payment of electricity bills.

The only authorized method is to use their short code *226# or use their mobile app to make payment. All scammers should be reported to the immediate police station.

Below is the full notice from ECG

The attention of the Electricity Company of Ghana (ECG) has been drawn to activities of fraudsters who call ECG customers in the name of ECG to make payments to certain mobile money accounts to access ECG services.
Customers should please note that ECG staff do not demand payments for services through phone calls. Customers are strongly advised to personally initiate transactions through ECG POWER (Mobile App and short code*226#) for all payments. The ECG Mobile App (ECG POWER) can be downloaded from the ECG website (www.ecg.com.gh), Play store or
App store for convenience in transacting business with ECG. Customers can also visit any ECG office for assistance to access the ECG Mobile App and other ECG services.
Management of ECG takes this opportunity to urge all customers to beware of these fraudsters and report such incidents to the security agencies or the nearest ECG office to assist ECG to track and bring these fraudsters to book.

How can I buy ECG prepaid with mobile money

1 Dial *226# on your phone

2. Choose the option you want to perform ie. Top up prepaid, pay bill or update customer information

3. Follow the options to complete your transaction.